Preparation and Ingredient Questions
Q: How do I prepare the microwaveable cake mixes?
Peel off the cup lid film, add ¼ cup of water or milk, stir for about 30 seconds till batter is thick and there are no visible dry clumps, microwave on high 60 seconds if there are still small wet spots add 10 seconds at a time to get rid of any remaining wet spots. ENJOY! Right out of the cup while still warm.
Q: Can I add other ingredients to customize the flavor?
Absolutely! Feel free to mix in fruits, nuts, or spices to tailor the cake to your taste.
Q: Are your cake mixes gluten-free?
No, they not gluten free they contain wheat.
Q: Does this product contain eggs?
No our cake mixes do not contain eggs. Please check the ingredient statement on the label of each cake mix for allergens it contains.
Q: Where can I buy BeLoved Foods cake mixes?
You can purchase directly from our website or find us at select farmers' markets. Follow us on Instagram to see where we will be next. Retail locations are coming soon!
Q: Do your cakes contain artificial sweeteners or preservatives?
No, our cake mixes only use natural cane sugar and doesn’t contain any preservatives.
Q: Can I save part of the baked cake to eat later?
Once baked they taste best if consumed immediately warm. If you would like to save for later, mix in a tsp of oil into the batter before baking. Wrap the remaining cake in cling wrap and refrigerate for later. Microwave for a few seconds to warm before eating.
Q: What is the shelf life of cake mixes?
Check the label for the best by date.
Q: How should I store the cake mix?
Store the mix in its original packaging in a cool, dry area away from direct sunlight. Ensure the package is still sealed to maintain freshness.
Customer Service and Returns
Q: What should I do if my product arrives damaged?
Contact us immediately with your order details and photos of the damaged product for assistance at Hello@Belovedfoods.com.
Q: Can I return unopened products?
Due to the nature of our products, we cannot accept returns, all sales are final. However, if there's an issue with your order, please contact us, and we'll make it right.
Subscriptions & Discounts
Q: Do you offer subscription options?
Currently, we do not have a subscription service, but we're exploring this feature to provide more convenience for our customers. Write to us at Hello@Belovedfoods.com to let us know if you would like the option to sign up for a subscription.
Q: How can I receive discounts or special offers?
Sign up for our newsletter to receive exclusive discounts, updates on new products, and more!